Have you ever fallen in love at first sight?
Well, that is what you are looking at: fatal attraction between me and this red lace. Yet, as in every decent love story, there were obstacles. More than one.
The first time I laid eyes on this coat was on the Dolce & Gabbana runway. It was magnificent: oversized, the lace exquisite, the red just red enough, and no collar, which was something I was adamant about at the time. So I asked my SA to get me some info and to see if one could be found for me.
At the beginning it was such a fortunate request: not only there was the coat, there was a matching dress too. The perfect red lace dress, with a black silk slip, just decent enough to be worn to work but at the same time it was unmistakably sensual, the kind of dress that turns heads. Perfect, therefore.
And that was where the love affair was interrupted: the coat was produced up to an Italian size 44. Which I did try on, but did not find satisfying: the coat needed to be slightly oversized, not to be tight. Because, you know, women usually have curves in the right places, and also pretend to breathe inside their clothes!
I was really not impressed, and quite vocal about it: quite Olivia Pope, “Fix it!!” style. My SA was at his wits’ end, and he went to the manager with the “issue”.
At this point it is only fair that I let you know that the “issue” of my size and curves comes up quite often in luxury stores. If I fit into a lower part of a dress, it is guaranteed I won’t in the upper, or vice versa. In a city mainly populated by models and extremely slim people, this appeared to be a sort of an impasse: how do you solve a problem like Lady Violante’s dress size? 😀
How do they deal with it? It varies from store to store, and I will share my experience along the road.
But I digress: let me get back to my dream coat. My SA brought the problem to the manager, who promptly replied: “we shall let them make her one!”. Now we were talking! Finally I had discovered the sacred Graal of customer service: a brilliant SA and a smart manager combined, resulting into a happy customer. Who cares if I had to wait 2 months for it? One bright day, it arrived, and it was all I ever wanted and more. “Winter was coming”, and I was going to fight the gray with some amazing, deep red.
Do I have to add that there were also matching shoes? With crystals on them? We were definitely not in Kansas anymore.
Just to be clear, I rarely wear the whole combination. But it still feels amazing just to know the red love is complete.
So, have you ever had problems finding your size, or generally that type of issue with luxury brands? How did that make you feel and what do you do when you don’t fit in “standards”? I’m all ears.